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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Heather Wise

April 11, 2024

5  out of  5 rating by Heather Wise
"They were able to save us hundreds of dollars a year and offer incredibly personalized service! Natalie was so friendly and knowledgeable. She created an insurance package for us that met all of our needs and we love knowing our agent is local to Botetourt County. We are so glad we switched from Geico! You are more than just a number with Brent Hershey’s office. Highly recommend!"
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Kyle Blummer

April 2, 2024

5  out of  5 rating by Kyle Blummer
"Efficient and friendly. Thank you, Natalie!"
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Kristi Medeiros

April 2, 2024

5  out of  5 rating by Kristi Medeiros
"Always available to help."
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Kellie Montgomery

March 29, 2024

5  out of  5 rating by Kellie Montgomery
"Always a great team to work with :)"
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Michael Mordick

March 29, 2024

5  out of  5 rating by Michael Mordick
"Natalie is great to work with!"
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Chad King

March 29, 2024

5  out of  5 rating by Chad King
"Awesome to deal with"
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Carol Bevil

March 28, 2024

5  out of  5 rating by Carol Bevil
"I had previously submitted a renters application through a different agency. The other agency told me that the Policy had issued however I received a cancellation notice two months later, stating that the policy had not been completed. I contacted the other agency and they said that the policy was stuck in their system and they created another policy for me. It had been two weeks, and that policy still had not issued so I tried to contact the other agency and nobody would call me back. I called two or three times a week with no call back. So I contacted Brent Hershey office and Beth was more than willing to help me figure out what was going on. This took multiple days for Beth contacting underwriting, and she understand what the issue was. Beth was able to find out that the other two policies were in a pended status and had not been issued. Beth wrote a new renters policy for me even though she wasn’t the first agent I contacted. She took more time with me than the previous agency to ensure that everything was taken care of. I could not state how much I appreciate it what she did, and how much above and beyond the call of duty that she went to to help me, thanks Beth for all you did. I appreciate it more than you would ever know and I would recommend your agency to anybody that was looking for insurance."
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Mark Arbogast

March 27, 2024

5  out of  5 rating by Mark Arbogast
"Brent Hershey and his staff at State Farm are the best! They are always willing to go over and above to help me and provide the best service. They recently helped me with a claim, and they made it so easy for me, and everything was handled quickly. I feel like they truly care about the customer! They are truly “like a good neighbor!” I highly recommend them!"
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Phade

March 24, 2024

5  out of  5 rating by Phade
"Awesome staff! Affordable and competitive rates. Sabrina goes above and beyond! Thank you for all that you do!! 》 Loyal customer of 4+ years!"
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Kerry Hershey

March 2, 2024

5  out of  5 rating by Kerry Hershey
"Top notch service and always prompt response time. It’s worth your while to contact Brent and/or his team members. You won’t be disappointed!"
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J Holt

February 26, 2024

5  out of  5 rating by J Holt
"Brent Hershey and the State Farm Mutual Co. are both great groups to deal with. Very prompt and always pay attention to the details."
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Darryl

February 3, 2024

5  out of  5 rating by Darryl
"I bought life insurance from Brent Hershey. Natalie and Beth were so helpful. They were efficient and were nice enough to come to me when I couldn't come to them. If you need anything when it comes to insurance go see Beth or Natalie or really anyone who works for Brent Hershey. They come highly recommended!"
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Lois Dawn Magill, RN, MSN

February 2, 2024

5  out of  5 rating by Lois Dawn Magill, RN, MSN
"Beth is amazing! The entire staff at State Farm Insurance/Brent Hershey group is awesome. Timely and easy to work with! Great rates."
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Melissa Stewart

December 26, 2023

5  out of  5 rating by Melissa Stewart
"They are always helpful and quick to response to insurance needs"
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Chase Davidson

December 15, 2023

5  out of  5 rating by Chase Davidson
"Great service and has the best community involvement."
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Ross helmintoller

December 5, 2023

5  out of  5 rating by Ross helmintoller
"Always great customer service!"
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Ammiee Hall

December 4, 2023

5  out of  5 rating by Ammiee Hall
"Need to do this more often"
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Zachary Smith

November 9, 2023

5  out of  5 rating by Zachary Smith
"Brent and his team are truly like good neighbors, they are always there in times of need."
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Jennifer Bell

November 8, 2023

5  out of  5 rating by Jennifer Bell
"The entire staff is kind, knowledgeable, and incredibly helpful! I will never leave. Their service is second to none!!"
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Sandra Semro

November 4, 2023

5  out of  5 rating by Sandra Semro
"Very fast and great rate"
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Mike Schinke

October 27, 2023

5  out of  5 rating by Mike Schinke
"The best customer service I have ever received!"
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Husain Alam

October 27, 2023

5  out of  5 rating by Husain Alam
"Great team"
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Andrew Long

October 23, 2023

5  out of  5 rating by Andrew Long
"Beth was so sweet and friendly. Super knowledgeable and willing to explain things I didn't understand. 10/10 recommended Beth and all team members at Brent Hershey State Farm"
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Ricky Horton

October 18, 2023

5  out of  5 rating by Ricky Horton
"Have been a customer for a long time. Answers messages asap. Great communications"
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Beth LaManna

October 18, 2023

5  out of  5 rating by Beth LaManna
"Kathryn Wallace was a delight to work with. When my teen drivers were getting their own car insurance; they came in well below what everyone else was offering. Highly recommend Kathryn for all your insurance needs."