State Farm® Insurance Agent Brent Hershey

"Nicole was amazing and so helpful with my questions and claim! I give them two thumbs up!!"

"Nicole was great to work with!"

"I requested that I needed some forms to be printed out, and emailed, and Sabrina Billings was able to do that in an efficient and timely manner. The auto insurance is excellent."

"I can’t say enough wonderful things about Nicole and the entire team at Brent Hershey State Farm. Within six days, I had to file two separate claims—a collision claim followed by a comprehensive claim after hitting a bear. It was incredibly stressful, and I honestly felt overwhelmed.

Nicole was there for me every step of the way. She kept in touch throughout the entire claims process, called to check on me, helped extend my rental vehicle when I needed it, and made sure everything stayed on track. What impressed me the most was that she even called after my claim had been completely finalized and paid just to make sure my vehicle was okay and that everything had been taken care of.

When I was worried about having two claims happen so close together, Nicole reassured me that everything would be okay and that they would get everything fixed—and she was absolutely right. Her kindness, professionalism, and genuine care made a stressful situation so much easier to get through.

I couldn’t be more grateful that I chose Brent Hershey State Farm for my insurance. Nicole went above and beyond, and it’s clear that their entire office truly cares about their customers. If you’re looking for an insurance team that treats you like a person instead of just a policy number, I highly recommend them!"

"Nicole had a wonderful personality, answering my questions promptly."

"Issued car insurance policy quickly and easily over the phone. Beth was very helpful answered every question!"

"They are always quick to answer and assist with all of my questions and the rates are very competitive. Very pleased."

"Wonderful people to deal with"

"Natalie is amazing at her job, she saved our family hundreds a month."

"Brent Hershey-State Farm Office.
I had such a great experience working with Kayla. From the very beginning, she was patient, informative, and incredibly easy to talk to. She made sure I understood my options and never made me feel rushed or overwhelmed. It’s clear she truly wants the best for her clients. Highly
recommend!"

"Always prompt and professional."

"What an amazing day my family and I had at the Boco Wild Festival it was so nice, and the best part of the event was the sweet, kind, and artistic lady who was face painting! She was so bubbly, and was so kind to my kids really made them feel special while getting their face painted! I even got her card and will be hiring her for special party events for my children's birthday party! So shout out to her and the beautiful festival you guys created! 🎨🫟😊"

"Service was fast and efficient!"

"very helpful with buying another vehicle and getting everything
changed over to the newer one. also, helped my son with his car issues. thanks."

"Quick to respond and to help"

"The folks at this branch are great to work with! They are super helpful with everything!"

"Great customer service!"

"Working with claims adjusters requires a special language that Nicole at Brent Hershey State Farm is fluent in. She stepped in between me and the claims adjuster as my advocate and got things done."

"We worked closely with Kayla throughout this entire process after receiving notice of a significant rate increase on our auto insurance with Erie. We had also previously experienced a large increase on our homeowners insurance, so we decided it was time to shop around.

After comparing options, we landed with Brent and his team — and we are very glad we did. Kayla did an outstanding job keeping me informed every step of the way and was able to help secure lower rates on both our homeowners and auto policies.

She was always professional, positive, responsive, and provided excellent customer service throughout the entire process. Kayla is truly an asset to the Hershey Agency, and we appreciate all of her help.

Jeff and Jenni Hushour"

"Service and price are excellent!! Very happy with State Farm!!"

"I wanted to write a review here. My family and I were at the Ridge Yak game over the weekend. And our child had their face painted by a very pleasant woman named Tawny. She was absolutely amazing and patient with our hyper child. Would love to go back to again for more face painting at any upcoming events! Thank you!"

"Absolutely amazing customer service made the whole process so easy! 10/10"

"We love this agency and all of their people!"

"Fast and accurate service every time! I needed an updated COI, it’s on the way. Thanks."

"Trey was very helpful"