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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ashton Moger

Ashton Moger

April 19, 2025

5  out of  5
rating by Ashton Moger
"Working hard at the kite festival."
We responded:
"Thank you for taking the time to leave a positive review. We absolutely love taking part in our communities events."
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Janet Sweat

April 19, 2025

5  out of  5
rating by Janet Sweat
"So sweet and personable, also has the cutest dog in the whole world"
We responded:
"Thank you for leaving us a positive review. We are absolutely pet friendly within our organization."
Profile photo of Abbigail Reed

Abbigail Reed

April 19, 2025

5  out of  5
rating by Abbigail Reed
"Super awesome conversation. Cute puppy"
We responded:
"Thank you for stopping by and visiting us at our community event"
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Bradley Poindexter

April 19, 2025

5  out of  5
rating by Bradley Poindexter
"It was great Logan was especially the best"
We responded:
"We agree Logan does a fantastic job for our team"
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Kayla Mitchell

April 19, 2025

4  out of  5
rating by Kayla Mitchell
"It was fantastic!"
We responded:
"Thank you so much for visiting us at the community festival"
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Carly

April 19, 2025

5  out of  5
rating by Carly
"Meet them at the kite festival, they were very nice and knowledgeable!"
We responded:
"Thanks for stopping by for the visit. We love working these events within our local community and meeting people just like you."
Profile photo of Brenda Johnson

Brenda Johnson

April 16, 2025

5  out of  5
rating by Brenda Johnson
"Kayla Peregoy was super friendly and professional when she called me and went over my quote."
We responded:
"Thank you for giving our team the opportunity to review your insurance needs"
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Paul Jones

April 16, 2025

5  out of  5
rating by Paul Jones
"Kayla is great , the whole team deserves 5 stars!"
We responded:
"Thank you very much we absolutely agree"
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Kayla Peregoy

April 16, 2025

5  out of  5
rating by Kayla Peregoy
"Such a great team!"
We responded:
"Thank you we absolutely agree"
Profile photo of Bob Prior

Bob Prior

April 14, 2025

5  out of  5
rating by Bob Prior
"I try to shop locally for everything I can. Bret Hershey and the team go above and beyond for their customers! AND the save you a ton of money! Highly recommend them for any insurance needs!"
We responded:
"Thank you very much for staying local. Always nice to know shopping local can also save you money all the while offering above and beyond customer service."
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Drew Blankenship

April 9, 2025

1  out of  5
rating by Drew Blankenship
"Never filed a claim before, but when I actually needed too I was told I had coverage for the damages in question. Then proceeded to wait for over a month for a call back, then once I finally talked to the agent I was told I was only covered for the damages that I had already personally fixed myself, and not the actual damage. Would not recommend because it seems like they just hope you forget about it. STAY AWAY"
We responded:
"Thank you for taking time to share your feedback. We are truly sorry about your experience and understand how frustrating the claims experience can be especially when you’re already dealing with damage and repair. As we have looked into your specific situation while there was some coverage available under your policy the additional coverage that you were looking for, unfortunately is specifically excluded - not just with our policy, but with most other carriers as well. We are always seeking for ways to improve our communication and experience and welcome a call at any time to discuss your specific situation. We truly are sorry that we were unable to meet your expectations in this situation."
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Brenda Lipes

April 6, 2025

5  out of  5
rating by Brenda Lipes
"Great customer service!"
We responded:
"Thank you for sharing we appreciate it"
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Joshua

March 29, 2025

5  out of  5
rating by Joshua
"AWESOME service highly recommend!!"
We responded:
"Thank you very much for sharing your experience we appreciate it very much"
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Travis Iipes

March 28, 2025

5  out of  5
rating by Travis Iipes
"Best Agency in Virginia! Great team to work with!"
We responded:
"Thank you Travis we completed agree!"
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Todd Norvell

March 28, 2025

5  out of  5
rating by Todd Norvell
"Thank you Logan and Brent... For all of your assistance!"
We responded:
"We appreciate your trust in our team and the opportunity to service your insurance needs!"
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April Peck

March 25, 2025

5  out of  5
rating by April Peck
"I appreciate the quick and accurate quote, it was an easy decision to change my auto policy to your office and company, and pick up a new life insurance policy too! Great work team!! Sabrina is the best!"
We responded:
"Wow thank you so much. We are so excited to have you on board. Please don’t keep us a secret!"
Profile photo of Janie Morton

Janie Morton

March 17, 2025

5  out of  5
rating by Janie Morton
"Brent and his team are absolutely amazing! Quick to respond and so easy to deal with. They will walk you through everything so you know exactly what they are doing for you in their policy’s. I would highly highly recommend them to anyone needing good coverage and the home style feel of that good old fashioned customer service 🎉"
We responded:
"Thank you so much for your kind words and trusting us with your families insurance needs. It is our pleasure to take care of each customer as if they were family."
Profile photo of Tammie Redman

Tammie Redman

March 13, 2025

5  out of  5
rating by Tammie Redman
"I walked in and got a quote!! I got discounts and I won!!"
We responded:
"This is awesome I think we are the true winners to have you as a customer! Thank you for trusting us with your insurance needs."
Profile photo of Kriste Pettway

Kriste Pettway

March 7, 2025

5  out of  5
rating by Kriste Pettway
"Great team … Brent is an owner with a giving heart for not only his clients, but for his community and people in general. Had a great experience with Carrie and all the help she was to me when we had a claim! She even helped with my lack of knowledge on how to get documents to her!"
We responded:
"Thank you very much for taking time to leave this kind review. We truly try to separate ourselves from the pack in this way."
Profile photo of Guy Smiley

Guy Smiley

March 1, 2025

5  out of  5
rating by Guy Smiley
"Riley and Kinsley are awesome. Give them a raise!"
We responded:
"Love this thank you for sharing they definitely to a great job for our team "
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Travis Carter

March 1, 2025

5  out of  5
rating by Travis Carter
"Thank you for doing this!"
We responded:
"We love supporting our local community "
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Melissa Stump

February 28, 2025

5  out of  5
rating by Melissa Stump
"Really friendly ladies"
We responded:
"Thank you for sharing your 5 star experience with our team"
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Donna Cox

February 28, 2025

5  out of  5
rating by Donna Cox
"John went above and beyond to help quote new policies for my family. They end result was better coverage for a smaller premium! Thanks!"
We responded:
"Thank you for giving us the opportunity and trusting us with your families insurance needs! We look forward to serving you"
Profile photo of Micki Patrick

Micki Patrick

February 26, 2025

5  out of  5
rating by Micki Patrick
"Very friendly and accommodating. My insurance was a bit complicated and Beth was very patient and helpful."
We responded:
"Thank you for sharing your experience. We appreciate the opportunity to support you through the complications and nuances of insurance. Thank you for the 5 stars"
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may zin

February 26, 2025

5  out of  5
rating by may zin
"I met with Natalie, and she provided great service with a quick response time. I really appreciate her."
We responded:
"Thank you very much for trusting our team to assist you. We appreciate your kind words"